Privacy policy
Privacy Policy – Twinkle Pay
Last Updated: 11 May 2026
This Privacy Policy describes how Twinkle Pay (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our store.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or make a purchase from our store, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Time zone
- Cookies and browsing activity
- Pages viewed and interactions on our website
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing emails (only where consent has been provided)
3. Payments
Payments made through our store are processed securely by third-party payment providers. We do not store full payment card details on our servers.
Our store is hosted on Shopify, which provides the e-commerce platform we use to sell our products and services.
You can read Shopify’s privacy policy here:
4. Cookies
We use cookies and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Analyse website traffic and performance
- Improve user experience
You can control or disable cookies through your browser settings.
5. Sharing Your Information
We may share your information with trusted third parties where necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website analytics providers
- Marketing platforms
- Legal or regulatory authorities where required by law
We do not sell your personal information to third parties.
6. Data Retention
We retain your information only for as long as necessary to:
- Fulfil orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing
- Request a copy of your data
To exercise these rights, contact us using the details below.
8. Marketing Communications
If you opt in to receive marketing emails, you may unsubscribe at any time using the unsubscribe link included in our emails.
9. Data Security
We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
11. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Twinkle Pay
Email: TwinklePay.Co@Gmail.com